Acopesa Terms and Conditions
Effective Date: 04/01/2024
1. Introduction
Welcome to Acopesa, a platform designed to facilitate financial transactions, including sending money, managing accounts, and making payments. These Terms and Conditions (“Terms”) govern your access and use of the Acopesa platform, products, and services (“Services”). By using Acopesa, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before using our Services.
2. Eligibility
To use Acopesa, you must be at least 18 years old or the age of majority in your jurisdiction, and capable of entering into a binding contract. By using our platform, you confirm that you meet these requirements.
3. Account Registration
- You are required to register for an account to access certain features of Acopesa. You agree to provide accurate, complete, and up-to-date information during the registration process.
- You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. You must notify us immediately if you suspect unauthorized access or use of your account.
4. Use of Services
Acopesa offers a platform that allows parents to send money to students, which can be accessed through Acopesa smart cards for withdrawals or purchases at school canteens and other participating outlets.
By using our Services, you agree to:
- Comply with all applicable laws and regulations.
- Not engage in any illegal or fraudulent activities.
- Use Acopesa only for personal and legitimate purposes.
Acopesa reserves the right to limit, suspend, or terminate your access if we suspect any breach of these Terms or other applicable policies.
5. Fees and Payments
Certain Services provided by Acopesa may be subject to transaction fees. You agree to pay any applicable fees in connection with your use of the Services. The fees are clearly communicated to you before you complete a transaction, and Acopesa reserves the right to update its fee structure at any time.
6. User Responsibilities
As a user of Acopesa, you are responsible for:
- Ensuring that all payments and financial transactions are authorized and accurate.
- Keeping your account details and payment information secure.
- Complying with all instructions and guidelines provided by Acopesa.
Acopesa is not liable for any unauthorized use of your account resulting from your failure to maintain the confidentiality of your account credentials.
7. Privacy
Your use of the Acopesa platform is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you acknowledge and accept the practices described in our Privacy Policy.
8. Intellectual Property
All intellectual property rights related to Acopesa, including but not limited to trademarks, logos, designs, and software, are owned or licensed by Acopesa. You are granted a limited, non-exclusive, non-transferable license to use the platform for personal purposes. You may not copy, modify, distribute, or create derivative works from any part of Acopesa without prior written consent.
9. Limitation of Liability
Acopesa provides the Services on an “as is” and “as available” basis. We make no warranties or representations, either express or implied, about the availability, accuracy, or reliability of the platform.
To the fullest extent permitted by law, Acopesa is not liable for:
- Any loss or damage arising from your use or inability to use the platform.
- Any errors, interruptions, or delays in the performance of the Services.
- Unauthorized access or use of your account.
10. Termination
You may terminate your account with Acopesa at any time by contacting customer support. Acopesa reserves the right to terminate or suspend your account, at our discretion, without notice if we believe you have violated these Terms or engaged in unlawful behavior.
Upon termination of your account, you will remain liable for any outstanding balances, fees, or obligations incurred before the termination date.
11. Modifications to Terms
Acopesa reserves the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our platform, and your continued use of the Services constitutes your acceptance of the updated Terms. We recommend that you periodically review these Terms.
12. Dispute Resolution
In the event of any dispute arising from or relating to these Terms or your use of the Services, the matter shall be resolved through good faith negotiations. If a resolution cannot be reached, the dispute will be submitted to binding arbitration in accordance with the laws of [Insert Governing Country].
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Insert Governing Country], without regard to its conflict of law principles.
14. Contact Information
If you have any questions or concerns about these Terms, please contact us:
- Email: info@acopesa.co
- Phone: +256760178167
- Address: Plot 2, Lugard Road, Nakasero Hill